Privacy Policy

Property Management GC (Donellon Pty Ltd as trustee for the Fiveofus Family Trust, ABN 63 846 096 578) is committed to protecting your privacy and to managing your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth) (the Privacy Act). The NPPs govern the way in which we collect, use, disclose, store, secure and dispose of your Personal Information.

A copy of the Australian Privacy Principles may be obtained from the website of The Office of the Australian Information Commissioner at https://www.oaic.gov.au/.

Personal information we collect

In the course of providing our services, we may collect personal information including your name, contact details, proof of identity, employment and income details, rental and tenancy history, references, financial and payment details, and details of properties owned or occupied. We collect only the personal information reasonably necessary for our functions and activities.

How we collect personal information

We collect personal information directly from you through our forms, applications, and correspondence, and, where relevant and permitted, from third parties such as referees, former agents, employers, and residential tenancy database operators.

Purposes for which we use personal information

We use personal information to provide property management and real estate agency services, to assess and process tenancy applications, to manage tenancies and properties, to communicate with you, to comply with our legal and regulatory obligations, and to improve our services.

Disclosure of personal information

We may disclose personal information to property owners and tenants as relevant to a tenancy, contractors and tradespeople, residential tenancy database operators, government and regulatory authorities, our professional advisers, and our service providers. We do not sell personal information.

Residential tenancy databases

Where you submit a tenancy application, your personal information may be assessed against, and in limited circumstances and in accordance with the law listed on, a residential tenancy database. Where a listing is proposed, we will notify you in accordance with our legal obligations.

Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure, and to destroy or de-identify it when it is no longer required.

Access and correction

You may request access to, or correction of, the personal information we hold about you by contacting our Privacy Officer using the details below. We will respond in accordance with the requirements of the Privacy Act.

Cookies and website analytics

This website may use cookies and analytics tools to monitor website usage and improve user experience. You may disable cookies through your browser settings, although some features of the website may be affected.

Complaints

If you have a concern about how we have handled your personal information, please contact our Privacy Officer in the first instance. If your concern is not resolved to your satisfaction, you may refer the matter to the Office of the Australian Information Commissioner (oaic.gov.au).

Contact

Privacy Officer, Property Management GC, 18 Case Street, Southport QLD 4215
Telephone 07 55 269 722
Email admin@propertymanagementgc.com.au